A real licensed RN who translates confusing medical information into plain language — and helps you figure out what to do next. No appointment needed.
You left the appointment with more questions than answers. The discharge paperwork doesn’t make sense. You’re not sure if what you’re feeling is something to worry about. Watari is for moments like these.
You just got a diagnosis and have no idea what it really means for your daily life, your medications, or what to ask your doctor next.
Someone you love is in the hospital. You need to understand what the team is saying and know what questions to ask — without feeling like a burden.
The paperwork from your hospital visit lists medications and follow-ups in language that makes no sense. You need someone to walk you through what it actually means.
You have a specialist visit coming up and want to walk in prepared — with the right questions, the right records, and a clear sense of what to expect.
You’re managing care for a parent or partner and need a knowledgeable, patient guide — someone who can translate and help you advocate without judgment.
You want a second opinion but aren’t sure how to find the right specialist, prepare your records, or frame the conversation with a new provider.
No referral. No waiting room. No six-month queue. You send a message, Gerrica responds.
Message Gerrica through Spruce Health — a HIPAA-compliant platform built for secure patient communication. Ask about a diagnosis, a medication, a test result, or anything you’re confused about.
Gerrica reads your message and responds with a clear, plain-language explanation. No jargon. No copy-paste. A real RN with 11+ years of bedside experience talking to you like a person.
Leave the conversation with clarity — a concrete next step, the right question to ask your provider, or simply the confidence that comes from understanding your own health.
Gerrica Johnson, RN, MSN
I’m Gerrica Johnson — a registered nurse with a master’s degree and more than 11 years of bedside experience in emergency medicine, trauma, addiction medicine, and mental health.
I built Watari because I watched too many patients leave appointments confused, overwhelmed, and without anyone to help them understand what just happened or what to do next. That gap is real. It costs people their health.
Watari is my answer to that gap. Every message you send comes to me. Every response comes from me. I translate, I explain, I help you prepare — and the decision always stays with you and your care team.
Watari is an education and navigation service operated by a licensed RN. We translate, explain, prepare, and equip. We do not diagnose, prescribe, or recommend specific treatments. Your decisions stay with you and your care team — always.
No referral. No waiting months. Message when you need it — before an appointment, after a diagnosis, or at 11pm when the paperwork stops making sense.
Priced so the people who need it most can actually use it. A nurse navigator should not be a luxury reserved for the wealthy.
All communication happens through Spruce Health, a BAA-covered platform built for secure healthcare messaging. Your information stays protected.
AI is fast and confidently wrong. Gerrica is a licensed RN who has been in the room — emergency, trauma, mental health — and knows when “it’s probably fine” is not the right answer.
Send your first question through Spruce Health. No commitment, no appointment, no waiting room. A real RN will respond.
Secure messaging via Spruce Health · HIPAA-compliant · hello@watarihealth.com